We allow refunds/exchanges for 7 days from the date of the delivery.
• For Initiating Return, Email should be sent to care@kinderscrew.com, with the title as "Return/ Refund request”.
• A pick up will be organised by kinder’s crew from the same address the product was delivered to.
• Please hand over the product in its original condition preferably in the same box and envelop you received it in with all tags intact.
• Refund will be initiated once we receive the product. Refunds will be processed through the same online mode within 10 working days.
• In case of an exchange, kindly write to us at care@kinderscrew.com within 7 days and we will consider your request for an exchange depending on the issue.
• Delivery charges for the exchanged product will apply as per our standard shipping policy.